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Date | Product | Score | Customer Comment | Our Response |
---|---|---|---|---|
25-Mar-2024 | Am Bothan GM2 (overall) | Just as one would expect - good | ||
26-Mar-2024 | The Black Barn DB7 (overall) | Got back to us quick when asked questions about stay | ||
26-Mar-2024 | East Denwick Mill GA1 (overall) | We liked that the owner was available next door, but wasn't at all intrusive. He gave us information about the island when we asked for it. So just the right amount of support. | ||
26-Mar-2024 | River Cottage at Old Melrose CN6 (overall) | We have stayed twice River Cottage and love both the cottage and surrounding countryside. When you arrive, there is a lovely hamper with homemade bread and marmalade, plus freshly laid eggs. The cottage is very clean, well-appointed and organised. The kitchen is great to cook in. We would recommend bringing a shower cap for the excellent overhead shower. The owners, who live next door, are very pleasant, welcoming and discreet. We hardly noticed them apart from the odd times when our paths crossed. The grounds are lovely for walking and have access to the river Tweed. In the local towns, there are some excellent small shops that are worth exploring, especially for food and books! | ||
24-Mar-2024 | Am Bothan GM2 (overall) | Customer service team is very helpful and friendly. Overall service was excellent. | ||
26-Mar-2024 | The Owl House GK2 (overall) | Easy to book, helpful. | ||
23-Mar-2024 | Skylark Cottage CF1 (overall) | Booked our stay via Unique Cottages and was very satisfied with the service as everything went smoothly. | ||
23-Mar-2024 | Coldwells Cottage EK5 (overall) | Professional service from booking to completion of holiday. Timely reminders and kept informed via email. The only aspect of Unique Cottages service that I don't like is the £150 compulsory cleaning deposit, other cottage holiday booking agencies do not have this charge. | ||
26-Mar-2024 | Sea Cottage AA3 (overall) | We have used Unique Cottages several times and have been happy with the booking process and cottage descriptions. | ||
26-Mar-2024 | Customs House GE5 (overall) | Excellent clean house |