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Date | Product | Score | Customer Comment | Our Response |
---|---|---|---|---|
17-Apr-2024 | Bemersyde House GR1 (overall) | Booking process was very easy and no issues with instructions which were provided in advance. | ||
17-Apr-2024 | Seaview Cottage AD4 (overall) | The booking was quick and easy. We were kept up to date with details of our booking via email. We would use again. | ||
16-Apr-2024 | Forresters Cottage at Luss GU2 (overall) | The office team were helpful and friendly especially as the owner took a while to confirm the rates. Easy to contact and accurate website description. | ||
15-Apr-2024 | Duallin Farm House GX7 (overall) | I will definitely book through Unique Cottages again. The booking process was smooth, and although it would be great if booking was automatic, I can see why an intermediate step was required. All information required was provided and all staff I spoke to were friendly. | ||
14-Apr-2024 | Cranford Cottage BX4 (overall) | Nice homely touches, felt welcoming and lots of space. | ||
14-Apr-2024 | Achagavel Cottage GF2 (overall) | The booking process was clear and the emails were useful. | ||
14-Apr-2024 | Carnish Cabin Flow FN3 (overall) | Very good service from Unique Cottages. The website had minor issues when booking, however a call to Customer Services quickly sorted this out | ||
14-Apr-2024 | Fern Cottage AL9 (overall) | Efficient service throughout the booking process | ||
13-Apr-2024 | The Crewman's Quarters BA8 (overall) | De communicatie was prima. Ik vond het jammer dat de medewerkers niet buiten de standaard mogelijkheden wilden meekijken. Ik had een verzoek om een combinatie te maken voor 2 cottages in Schotland omdat wij als gezin graag dit prachtige land vanuit meerdere plekken wilden ontdekken. Ik krijg dan verschillende aanbiedingen met in ieder aanbod een doorberekening van de kosten zoals reservering bijvoorbeeld. Verder waren de prijzen naar rato voor minder dan een week in verhouding abnormaal hoog. | ||
13-Apr-2024 | Cruinn Leum Round House FH5 (overall) | Well organised and easy to navigate.. |