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|Date||Product||Score||Customer Comment||Our Response|
|20-Jan-2017||Upper Sonachan Farmhouse AU1 (overall)||The cottage was comfortable and welcoming on our arrival. We were provided with very good quality bedding and towels and the bathrooms were well equipped if in need of a little uipdating. The kitchen was a really good size but we could have done with more in the way of equipment, for instance preperation bowls and oven proof dishes.|
|20-Jan-2017||March Cottage EZ4 (overall)||We had a wonderful stay in this beautiful cottage. Great location, with an amazing window seat overlooking the loch - no better way to spend winter's afternoon watching the wildlife.
Very well equipped kitchen, sometimes holiday homes are pretty basic, but not this one. Couldn't find any egg cups though, and our daughter does like a soft boiled egg!
Comfy beds, hot water bottle provided for the single room, and heated underblankets on the double bed were a luxury we hadn't been used to, have since purchased for home use!
Great location with some stunning walks and scenery close by.
|19-Jan-2017||Drumfern Cottage AP1 (overall)||A really gorgeous location. The cottage was spacious, well equipped and comfortable. All communication/key collection all work well.|
|19-Jan-2017||Trimontium View AA2 (overall)||Very roomy and ideal for our family get together. Bed mattresses very uncomfortable in all rooms|
|19-Jan-2017||Lime Tree Cottage BR7 (overall)||A lovely cottage,well equipped with every thing we needed.The owner left a welcome pack which was very thoughtful and most welcome.|
|18-Jan-2017||Eagles Nest DN2 (overall)||I had a few questions about the property and received prompt and helpful responses from the team. Thanks especially to Rhianne. The details for payment and arriving at the property were clear. The security deposit was refunded the week after our return.|
|18-Jan-2017||Woodhouse Cottage AX6 (overall)||Everything well explained (directions, organisation) and matched reality. Understanding when an unexpected problem although emergency contact was unavailable.|
|18-Jan-2017||Moorcroft Cottage DG1 (overall)||Service is fine but if you want any more info on a property, phone them. Don't bother with an email as they will just give you the same information that's already on the site.|
|18-Jan-2017||Esk Cottage FB2 (overall)||The cottages are always lovely and the booking is easy|
|17-Jan-2017||Riverside Cottage BG5 (overall)||Very professional, very friendly.|