The Customer service from Unique Cottages was excellent with all correspondence replied within 24 hours. Booking online was easy and any questions were quickly responded to. Many thanks for making this experience friendly and effortless.
The process of booking and paying for the cottage was very smooth, with a deposit paid initially, and then the remainder taken without any action needed from me. The website is easy to use and the Ts&Cs are (relatively) concise and easy to follow. My good housekeeping deposit was returned without me having to chase it. All in all a hassle free experience.