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|Date||Product||Score||Customer Comment||Our Response|
|25-Feb-2020||Kinkell Castle Cottage BJ6 (overall)||I was satisfied with the service as always.|
|24-Feb-2020||Inniemore Cabin BE6 (overall)||Cottage just as described, fantastic views|
|24-Feb-2020||Creel Cottage BT4 (overall)||Yes it was a lovely homely cottage which is what we were looking for. The agency and the owner were responsive to requests for information. It is well equipped and comfortable. As a busy person I feel that the inclusion of towels as part of the service would have been good. I do not always have a car, and this omission, and I would prefer not to pay extra, would prevent me making my way on public transport as it would be too heavy.|
|22-Feb-2020||Poldhu at Kentra Bay DE3 (overall)||There was a great selection of properties which were all clearly displayed geographically along with reviews which made it so easy to select. The service was extremely easy to use and provided lots of useful information. We would use Unique Cottages for all our future bookings. We felt comfortable that we would get a great property.|
|22-Feb-2020||The Net Store FC6 (overall)||Booking all done online.Very efficient and easy to do.|
|21-Feb-2020||Crinan House FB8 (overall)||Fantastic cottage in an idyllic location.|
|21-Feb-2020||Mabonlaw Cottage DP7 (overall)||Very efficient and helpful. Value for money|
|21-Feb-2020||Eagles Nest DN2 (overall)||Lovely well equipped cottage in a secluded spot and great to get away from the television! Lovely and warm with wood burner going but more wood available (to buy) at the cottage would have been helpful for our February stay.|
|21-Feb-2020||Sandcastle Cottage FA8 (overall)||Efficient booking and speedy return of the deposit. Have booked through Unique several times and they are always really good.|
|21-Feb-2020||Balmenoch Cottage EA4 (overall)||Very efficient|