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|Date||Product||Score||Customer Comment||Our Response|
|08-Aug-2022||Woodend Cottage at Ashintully ED8 (overall)||A lovely stay. All was smooth and easy and housekeeping deposit was returned in good time.|
|08-Aug-2022||Braleckan House DH5 (overall)||Lovely cottage, well equipped. Great stay with all the family.|
|08-Aug-2022||Nead An Eoin GB7 (overall)||Great service and no issues/|
|08-Aug-2022||Monty's Cottage BE9 (overall)||A lovely property and location. The oven does needs attention turning on and off. Overall the property felt tired, externally and internally the rugs were very tired. The hot water was dangerously hot as was the towel rail in the bathroom.|
|07-Aug-2022||Shore Cabin CJ5 (overall)||We were back for the second time to this stunning location, can't get enough of it! It's well equipped, excellent wifi and overall rather comfortable. It would benefit however from some upgrades/fixes (shower doors, cabinet doors, dining table) and a bit of general TLC around the cottage and garden. Most of all, it would be great not to have to compete for a parking space every time we moved our vehicle.|
|07-Aug-2022||Pitcorthie Cottage CH9 (overall)||We got excellent service from Lanna when booking through Unique, really helpful even with our short notice enquiry and booking at a weekend. The cottage itself as per the website was also 5 Star and we enjoyed our time there. I would be more than happy to use Unique's services again in future and to recommend that excellent service to others.|
|07-Aug-2022||The Dower House DD3 (overall)||User friendly and easy to navigate website. I got my deposit back quickly as always. I will be back again next year I'm sure.|
|07-Aug-2022||Cairnhill Cottage CX5 (overall)||From when I was having trouble booking, they saved my dates until I could get things sorted. When I rang them up they was so helpful.|
|06-Aug-2022||The Selkie CK6 (overall)||Quaint Costal Cottage Comfortable Lounge with well equipped open plan kitchen Powerful shower, upstairs bathroom &wc. Spacious bedrooms with panoramic views of the sea. Lovely location. Would recommend!! Booking with Unique Cottages is straight forward and we have used them many times.|
|06-Aug-2022||Duncanhaugh Granary BK6 (overall)||Good communication and no issues|