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|Date||Product||Score||Customer Comment||Our Response|
|23-Jan-2022||Port Carnish, Uig Beach FN1 (overall)||Easy to navigate website with a straightforward booking process which is then followed-up by very good email communication. All pre/post holiday information (including directions) also made very clear with further emails & ‘house keeping’ deposit refunded swiftly. Would definitely use Unique Holidays again.|
|22-Jan-2022||Silcroft Cottage BD4 (overall)||Great service, clear instructions for our holiday|
|22-Jan-2022||Taigh na Cloiche EC4 (overall)||Simple booking procedure with clear instructions on how to get to the cottage. Description was accurate - a good experience all round.|
|21-Jan-2022||Dye Water Cottage CJ6 (overall)||Lovely cottage, but would have loved some logs on arrival. It was January after all. Booking somewhere with a woodburner is a must for us, and since it features in the photos it seemed a pity. Otherwise everything was really good.|
|21-Jan-2022||Corbet Tower Cottage CJ9 (overall)||Great communication from start to finish.|
|20-Jan-2022||Driftwood Cottage FB1 (overall)||Excellent customer service, good notifications and communication.|
|20-Jan-2022||The Corran AL7 (overall)||Perfect cottage, perfect location, delivered very well. First break from work in 2 years and in desperate need of, well, just this. Slightly officious approach from Unique Cottages aside, the house provided more than was described and had a very welcoming feel. I've already booked the next one.|
|20-Jan-2022||Erraid House BZ5 (overall)||Go and visit the house’s yourself once a year. Then award it your own rate. Update the photographs, so we can see what it’s really like now not a few years ago.|
|20-Jan-2022||Garden Apartment, Reswallie House DX3 (overall)||Efficient booking and sharing of information. Very helpful staff. Great website which is clear and detailed.|
|20-Jan-2022||Tigh Na Tri Cottage BR9 (overall)||Very comfortable and cosy cottage with fantastic wood burning stove. Quiet location but central to the pubs and shops of Braemar.|