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|Date||Product||Score||Customer Comment||Our Response|
|30-Jan-2021||Glen Affric View FD1 (overall)||Good website, which is easy to navigate. Phone contact was also easy and service very professional.|
|23-Jan-2021||West Carsaig Cottage AU7 (overall)||Carsaig is isolated, lovely, and the cottage was clean and comfortable. I recommend it: we certainly had fun as a couple with a (very excited) 3 year old! Mull gorgeous. Drive over to Carsaig fine as long as you're careful. Bring food, wellie boots/walking shoes and be prepared for changing weather. But we had sun almost the whole week - and felt lucky for it.|
|15-Jan-2021||Ashieburn Cottage DE8 (overall)||Excellent and very caring. We felt welcome from the moment we arrived|
|15-Jan-2021||Kates Cottage BJ2 (overall)||A lovely cottage in a beautiful location. Hosts most helpful as we had tochange dates due to last minute change in Covid restrictions. Downside was poor internet connction . Couldnt get radio or T.V despite satellite dish. There is a dishwasher,which is great ,but number of plates and cutlery needs to be increased to reflect this.|
|15-Jan-2021||Claddochside GE9 (overall)||Clear guidance and compassionate understanding it a difficult time.|
|15-Jan-2021||Tweed Cottage at Old Melrose CN5 (overall)||Very professional and everything was straight forward|
|01-Jan-2021||Gardener's Cottage AE4 (overall)||It was a great service once we finally managed to get a response..|
|27-Dec-2020||Rosie's Cottage EC2 (overall)||Lovely cottage in a lovely location|
|26-Dec-2020||Dunfuinary Cottage DA7 (overall)||First class from start to finish, this was the second time at the cottage and we do intend to be back|
|05-Jan-2021||Mag Findargat FA2 (overall)||Good apart from miscommunication about number of beds to be made up and no extra sheets available so it took 24 hours to get someone back to make the 2nd bed up.|