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|Date||Product||Score||Customer Comment||Our Response|
|28-Jan-2022||Balmenoch Cottage EA4 (overall)||Customer Service was helpful and efficient. Please include in the itemized list of things to bring that grocery shopping before arriving is recommended seeing as the nearest market is 40 mins away.|
|27-Jan-2022||Red Kite Cottage EB2 (overall)||Unique Cottages deserves 5 stars for communication, efficiency, friendliness and excellent range of holiday cottages, I always use them.|
|27-Jan-2022||Loch Ewe View GL2 (overall)||Great service, prompt communication and friendly staff. Super selection of properties too. Uique Cottages is the first place I go to book my trips to Scotland.|
|27-Jan-2022||The Hillside Hideaway GC2 (overall)||Effective, Comms clear and timely and deposits returned quickly.|
|27-Jan-2022||Red Kite Cottage EB2 (overall)||Informative and efficient with a great choice of cottages. We have used Unique many times and the Staff are always pleasant on the rare occasions we needed to talk directly.|
|27-Jan-2022||Parkend Cottage FB6 (overall)||Easy to book. Information provided for property was good.|
|27-Jan-2022||Sandcastle Cottage FA8 (overall)||I have used Unique Cottages on a number of occasions and found the staff to be very peasant and helpful.|
|27-Jan-2022||The Keep DP8 (overall)||Brilliant service from early booking through stay and return of deposit|
|25-Jan-2022||Shepherds Cottage GK6 (overall)||Tired and dirty inside with hotchpotch of old furniture. Electrical issues involving flickering lights ,fridge & leaking kettle. Windows especially filthy. Engrained bathroom tiles and grubby wood flooring. Stayed just 1 from 7 nights then left early disappointed. No direct coms with owner representative possible. Some beautifully clean and organised cottages we have stayed in Scotland. But this is not one. You have been warned !|
|24-Jan-2022||Pyatshaw Burn Cottage CC7 (overall)||Unique Cottage don't respond to emails and we had to actively chase them repeatedly to help us with an issue.|