Date | Product | Score | Customer Comment | Our Response |
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17-Sep-2025 | West Tweed at Old Melrose GT3 (overall) |
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Very straightforward process from start to finish providing detailed information, which was clear and easy to follow. Prompt return of deposit. | |
17-Sep-2025 | West Tweed at Old Melrose GT3 (overall) |
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Easy booking process throughout including changing the occupants of both cottages over after the original booking. Staff knowledgeable and efficient during the calls and emails with instructions arrived as expected on time. | |
17-Sep-2025 | Garbh-Bheinn BR2 (overall) |
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It’s great that the company is still able to be contacted directly by email or phone, as so many companies now are making it impossible to get in touch. I have always had a quick response to any queries and found staff helpful | |
16-Sep-2025 | Johnsfield Cottage CH7 (overall) |
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Lovely welcome from the caretakers! Flowers, biscuits and doggy treats. | |
16-Sep-2025 | Albert's Cottage AG3 (overall) |
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Very easy to deal with and extremely efficient. Review told us everything we needed to know and was spot on in the description. | |
16-Sep-2025 | Port Carnish, Uig Beach FN1 (overall) |
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As ever unique make everything seamless and the properties they use are all first class in my experience. | |
16-Sep-2025 | Katie's Cottage BB1 (overall) |
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Great cottage in wonderful location - very friendly and helpful hosts | |
15-Sep-2025 | East Carsaig Cottage AU6 (overall) |
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Easy to use the website and book, great communication/instructions provided. Customer service was also extremely helpful when I needed them. | |
15-Sep-2025 | The Folly at Old Melrose CN7 (overall) |
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Es hat alles super funktioniert, die Unterkunft war ein Traum, die Kaution wurde auch kurzfristig zurück überwiesen. Gerne wieder. | |
15-Sep-2025 | Wild Roag Bothy at Reef HJ8 (overall) |
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Easy to book, no issues |