INDEPENDENT FEEDBACK
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 24-Dec-2025 | Dorlin Cottage AE3 (overall) |
|
Friendly and efficient service. Even though we booked a long way in advance, Unique Cottages kept us informed and updated about our booking. They also responded quickly and efficiently to any issues we might have. Overall excellent service. | |
| 23-Dec-2025 | Hunter's Croft GJ7 (overall) |
|
Simple and straightforward with no hassles. | |
| 21-Dec-2025 | Gorteneorn Bothy FF1 (overall) |
|
Pretty seamless process, with good clear instructions on how to access the property etc. Would most definitely recommend. | |
| 20-Dec-2025 | Balbain GK4 (overall) |
|
What a superb property this is and in a stunning location. We didn't want for anything as everything is provided. Extremely warm and inviting house, but if you are a little on the nesh side, the log burner is superb and a big bag of logs are provided. We were there when storm Bram was wreaking havoc across the country but thanks to Nickie and Ally for preparing us in case of any electrical outages, which never happened. If you like wildlife, we seen red deer, otters, pine martens aplenty if you feed them, red squirrels and we were blessed to see a white tailed sea eagle. Can't wait to go back next year. | |
| 20-Dec-2025 | 1 Luskentyre HC3 (overall) |
|
Cottage was lovely. Clean and well equipped. Fantastic location, easy to find, and a drive for two cars as two couples came separately. All areas of the cottage were excellent from the bedrooms to kitchen/utility area. | |
| 19-Dec-2025 | Claddochside GE9 (overall) |
|
Exceptional service. Additional requirements addressed or answered asap. | |
| 19-Dec-2025 | Samphire Cottage HC8 (overall) |
|
Good customer service and brilliant properties to use. | |
| 19-Dec-2025 | Chesters Lodge at Castleview GD5 (overall) |
|
We found Unique cottages a pleasure to deal with. | |
| 18-Dec-2025 | River Cottage at Old Melrose CN6 (overall) |
|
First and foremost when you are dealing with Unique Cottages, you are speak with real people over the phone. The staff were very obliging and listen to their customers. We had to change the dates of our holiday twice and they were very accommodating, even when they did need to be. It was a please to speak with the team members who were efficient and understood our requirements | |
| 18-Dec-2025 | Marl Moss Cottage AG4 (overall) |
|
A beautifully cared for cottage, everything you need for a relaxed holiday, including the views. We have stayed many times and will certainly be back. |