INDEPENDENT FEEDBACK
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 20-Aug-2026 | Polmaily Steading BL6 (overall) |
|
Informative and kept untouched throughout . | |
| 20-Aug-2026 | Tigh Na Tri Cottage BR9 (overall) |
|
Information and payment without any difficulty, very good choice of holiday lets at a reasonable price | |
| 20-Aug-2026 | Dunmorag Cottage CT2 (overall) |
|
We have used unique cottages a few times and have always been happy with the quality of property offered. | |
| 20-Aug-2026 | Shielfoot Cottage HG7 (overall) |
|
Very polite and efficient booking system | |
| 20-Aug-2026 | Gordon Cottage, Rosemarkie Beach HD6 (overall) |
|
I’ve already booked my 3rd visit to Gordon cottage. Comfortable and well equipped | |
| 20-Aug-2026 | East Faldonside Cottage DE6 (overall) |
|
Website easy to understand | |
| 20-Aug-2026 | Sandcastle Cottage FA8 (overall) |
|
Smooth and easy process from looking through the website at which cottage suited us to booking and paying. Information details for the cottages were thorough and the pictures helped with making the decision to book. | |
| 20-Aug-2026 | Ghillie's Bothy EH2 (overall) |
|
I received all the information for the cottage I needed, directions and contact details. The range of properties was really good. | |
| 18-Aug-2026 | Inverlussa Steading BL8 (overall) |
|
Lovely cottage in a stunning location however requires a lot of TLC. Infestation of flies coming out of fireplace brick work (LHS), hundreds of them. Were there for a few days then numbers reduced. Shower trays, cubicles, traps were filthy, leaking window frames in the bedrooms, heaters not working in kitchen and hallway, behind upstairs toilet filthy. Upstairs bathroom window handle broken, couldn't close window. Drops of shampoo/shower gel in bathroom sink cupboard from previous occupants, freezer draw had previous food stuffs in them (ice cream/lollies). Cobwebs all over the place. Bath mat in upstairs sink cupboard looks like it had been there for years, shower. Outside table and chairs never used as filthy and could easily be replaced with new. Didnt have a clue about switching the upstairs heaters on, assume these were on a timer only, no instructions. Plus points, the fenced garden was a bonus for the dog. Would love to send some photos of our findings if you can advise e-mail address to send to. Would suggest a deep clean of the cottage, would definitely go back if cleaned to expectations. | |
| 17-Aug-2026 | The Old Croft House HL8 (overall) |
|
I have used 'Unique Cottages' on many occasions across Scotland. The accommodation is always of a high standard with a range of prices to suit different budgets & an excellent variety of locations. Service is prompt, emails & confirmations are efficiently processed & follow-up contact is always swift & apt. |