Absolutely brilliant, the cottage we originally booked was taken off the market and they swapped us to an even better one with no extra charge. They kept us informed at all stages of the booking right through to the return of our deposit at the end.
The welcome with the flowers and wine..the caretaker was so welcoming even in these uncertain times. The cottage its self was so brilliant and words can't really reflect how wonderful the whole experience was...such a bright note in an otherwise very grim year.
We have stayed here before and would happily stay there again. It was very clean and logs were provided for log burner (which was well used by us). Great garden for our dog too. Everything we needed for our stay was provided.
The service was good as usual. The only improvement would be the time frame from when a booking is placed and confirmed (I realise they need to check with the owners, but at times it can take a few days).