This is the second time that we have rented from Unique Cottages and both times we have found the description of what's available at the cottage and the photos to be an accurate representation of the property. Directions are clear and straight-forward. We can count on you to find accommodations that fit our needs in the areas where we want to stay. We will definitely rent through Unique Cottages again...
Second time we have stayed here. We planned to stay here twice a year on a yearly basis due to the location but after our last visit that will be our last. On arrival there was problems with the plumbing as the plumber was leaving on our arrival. Later on during the stay the down stairs toilet broke and this was not fixed during our stay so 6 people had to share 1 bathroom. Rooms all run down to the point we lost our deposit as we were blamed for a broken dining chair which was already broken on arrival. We accidentally took a spare key when we left to which we told the owner and he told us to post it, we posted it special delivery but owner took it upon himself to change the locks anyway? why ask us to post the key if he changed the locks? It then took nearly a month for the dispute over the deposit to be resolved as unique cottages had problems contacting the owner to get resolved. numerous phone calls later and we received no deposit back. Wasps nest above one of the bedroom windows so we couldn't open the window which also want dealt with. Front gate broken which requires 2 able bodied men to open. In my opinion the owner took our deposit to pay the plumbers bill? I dont usually leave reviews but the experience was so poor I want to warn future visitors.
Liked the 'map search' feature on the website. Booking was slightly complicated by the fact that we were not booking a full week, but this was handled well. The deposit was refunded promptly after our stay. We didn't have any problems, so can't say how that would have been dealt with.
The cottage would benefit from a deep clean in each room. The cottage is superficially clean only. There is a damp smell that pervades the cottage which should be investigated and eliminated. New mattresses and bedding would be welcome and extra towels available, especially if you are staying for up to 1 week. The location is very good and cottage size is good. The experience overall of the accommodation was not good and I would not choose to stay again at this cottage.