INDEPENDENT FEEDBACK
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 28-Feb-2026 | Craig Var Cottage FC1 (overall) |
|
Efficient online booking system, timely follow-up emails and helpful staff during telephone contact | |
| 28-Feb-2026 | Camus Na-H'airdhe ER3 (overall) |
|
Very responsive, efficient service - I loved the personal touch and keen knowledge of the property by the agent. | |
| 28-Feb-2026 | Finchwood EG3 (overall) |
|
The booking process was very easy and straightforward. Communication was great throughout, with clear instructions and quick replies, which made everything stress-free from start to finish. | |
| 27-Feb-2026 | Glen Cottage HJ2 (overall) |
|
Next level service after we had quite the adventure getting stuck down the track in heavy snow and the owners towed us to the main road with their tractor! | |
| 27-Feb-2026 | Stonelaw GH4 (overall) |
|
Excellent customer service and fantastic property. | |
| 27-Feb-2026 | Riverside Cottage AP8 (overall) |
|
This is the second time I've used unique cottages and it's been a pleasure and enjoyed both times, never had an issue and deposit refunded with no issues, i will definitely use again | |
| 27-Feb-2026 | The Grain Store GP9 (overall) |
|
Excellent service. Lovely cottage. Great host | |
| 26-Feb-2026 | Tigh Na Tri Cottage BR9 (overall) |
|
It was a straight forward process, the accommodation matched what was advertised | |
| 26-Feb-2026 | Cascade Cabin HL5 (overall) |
|
Excellent service overall, highly recommend. | |
| 26-Feb-2026 | Dairy Cottage CB2 (overall) |
|
I usually rent places in Scotland from Unique Cottages a couple of times a year. They have a good range to choose from and the website provides all the information you need. Booking is simple and gets confirmed within a day or so. If you book some way in advance they take a deposit, then the remainder closer to the time of your holiday. After that you get detailed instructions of how to get to and access the place you have chosen - including contact details if you need help etc. All rentals I have had have included a refundable element which comes back to you once the owners of the property have been able to confirm that you left it in good order. This all generally happens within a couple of working days of you leaving. So, all in all a good service to book holiday cottages in Scotland from. |