INDEPENDENT FEEDBACK
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 30-May-2026 | Byreman's Cottage GX1 (overall) |
|
We have used Unique Cottages on three occasions now and every time the whole process of booking/ confirmation, payment and return of housekeepers deposit is dealt efficiently and promptly. | |
| 30-May-2026 | Scarduish AE6 (overall) |
|
Excellent service, as usual. Booking easy. | |
| 30-May-2026 | Tigh na Eglaise EL1 (overall) |
|
This is third stay we have had with Unique Cottages and I have always found the Customer Service team to be really helpful and super responsive whether by phone or email. Always provide very thorough information prior to arrival which makes for a very smooth start to the holiday. | |
| 30-May-2026 | Saoirse GR3 (overall) |
|
Easy to book, good communication, great selection of quality homes | |
| 30-May-2026 | Drummond Cottage DB4 (overall) |
|
I have always found their properties to be of a high standard, clean and well equipped. | |
| 30-May-2026 | East Denwick Mill GA1 (overall) |
|
A very well organised and efficient company who handled my booking with courtesy and respect . | |
| 30-May-2026 | The Old Smokehouse GR6 (overall) |
|
Communicated well. Concise instructions. Helpful when I phoned with a question. | |
| 30-May-2026 | The Beach House AD7 (overall) |
|
I had to change my holiday date due to health issues and thankfully I'd taken the insurance however I was still charged for changing the dates which was very disappointing. | |
| 29-May-2026 | West Tweed at Old Melrose GT3 (overall) |
|
Excellent Customer Services from Unique Cottages . Very Helpful and considerate . | |
| 29-May-2026 | Machair, Cliff Beach Cabins HF1 (overall) |
|
Staff were excellent and kept in touch as promised when dates and costs were released for this year |