Date | Product | Score | Customer Comment | Our Response |
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21-Apr-2025 | The Boathouse DA8 (overall) |
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I won't talk about the obvious things such as outstanding location that you can see from the photos, so here are some things they surprisingly aren't bragging about which you will find at the property - a welcome bottle of red, a really well equipped kitchen (including supplies of paper towels, new dish towels, scourer & dish cloth, washing up liquid, tin foil and cling film, salt & pepper grinders, tea, coffee & sugar supplies, royal doulton crockery and crystal wine glasses, cooking utensils galore even a lobster cracker), locally made liquid soaps and hand lotions in the bathrooms, and John Lewis Egyptian cotton bed sheets. No quibbles about using up the oil heating - the heating is on permanently and you can adjust the individual radiators as you require. The manager has made an obvious effort to provide high quality for a comfortable stay. The boathouse is much bigger than you expect (although the shower downstairs is on the small side to fit in the space and my 6'2" husband found it awkward to manoeuvre in it). Definitely not suitable for anyone with mobility issues, as there are steps up to the deck to access the house and a sloped gravel path from the parking down to the house - it has a handrail but could still be a challenge for some people. I highly recommend this property and would definitely book it again if I was re-visiting the area. | |
19-Apr-2025 | West Cairns Cottage GS3 (overall) |
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Found the booking process a little odd compared with other companies we've used: Odd that you have to wait upto 48hrs before getting booking confirmation, also never had a company take the breakage deposit up front and then refund after your stay. Communication was good though | |
19-Apr-2025 | Robin's Rye FE9 (overall) |
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It was easy to book from the informative site which made it easy to make a decision about where to stay. | |
19-Apr-2025 | Bay Cottage at Skara Brae DG8 (overall) |
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Millcroft/Bay Cottage at Skara Brae is an ideal place for countryside and sea pursuits and a good location for visiting various places and/or other attractions. | |
19-Apr-2025 | Byreman's Cottage GX1 (overall) |
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Always have th best quality accommodation to offer and the loyalty discount is a bonus. | |
19-Apr-2025 | Woodend Cottage at Ashintully ED8 (overall) |
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Very helpful with my enquiries and efficient service | |
19-Apr-2025 | Hope Park West CN4 (overall) |
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The owners attention to detail was amazing with welcoming gifts and local knowledge of the area was such a lovely gesture. The welcome we received when we was arrived at the cottage was lovely so helpful. Cottage was fully equipped and very clean when we arrived. | |
19-Apr-2025 | The Old Smokehouse GR6 (overall) |
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Good service all round - a seamless holiday experience. Would book with Unique again. | |
18-Apr-2025 | Marl Moss Cottage AG4 (overall) |
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1st Class Service, from initial booking enquiry, liaison with the property Owner’s Estate Manager, to follow through communication, invoicing, property details & check-in process to eventual check-out procedures. Everything crystal clear with friendly, professional & courteous staff always on hand if required. | |
18-Apr-2025 | Camlarg CR3 (overall) |
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Always easy to book and great cottages. |