Glen Coe - that most famous, or infamous, of Scottish glens retains its haunting air even on the sunniest of days. With some of the most dramatic and spectacular scenery Scotland has to offer, it is easy to understand why visitors flock here to walk, climb, ski in winter or simply stand in wonder and admire.
There was an intense obnoxious smell in the bathroom and toilet spreading into the utility room for the whole duration of our stay. This was informed to Unique cottages and unfortunately nothing was done. The worst bit was that the smell was spreading into the kitchen. Our entire holiday was spoilt with a bad smell which was most probably known to the care taker. Will not use the services of Unique Cottages ever again.
Instructions about electricity usage could have been more clear.
The booking process was easy and straight forward. We had no issies during our booking process.
The property wzs pretty much as described on the website and we had no surprises during our stay.
There has been some critisim of UC for repayment of the deposit we had non of these we we emailed to say that the cottage was left in a good condition and that the deposit would be refunded in 2 or 3 working days. The deposit landed in my account the same day which was four days after we left the property.
Generally pleased with te complete process
Customer service from Unique Cottages was unobtrusive and exemplary, all the information we needed was provided. We didn't exceed our allowance of electricity for the week and our £100 security/cleaning deposit was refunded promptly
Unique Cottages kept us well informed at all times through emails right up to the date of our holiday. Emails gave good instructions as in outlining our payments and what was outstanding, what was included in the price and instructions on how to get to the cottage.