Helped to resolve issues with the appalling cottage and gave a choice of alternative accommodation available. We always a use Unique a couple of times a year and the cottages have always been perfect I feel that maybe they should revisit The Haven and reevaluate
Everything worked really well. Information was timely and clear. Great location and lovely cottage - quirky but so is ours! Only comment was that distances stated on the website were as the crow flies not the actual - but we'd worked out routes ourselves in any case.
Booking experience very good
Property that we rented was good apart from parking the car - details of this not given till after booking complete.
We had to go to a shop and buy replacement batteries for the Hive that controlled the central heating in the property , this should be checked by a caretaker or cleaner before our arrival.
Otherwise a nice stay but wouldn’t return.